Janine, mother of a NDIS customer
“My son has been a HCA client for quite some time now. We have found our experience to be very positive overall. The staff in the Brisbane office are always helpful and are great with communication regarding shifts, or any changes to shifts and staffing arrangements. We have some long-serving Support Workers who have been coming to our home for a number of years which we are very grateful for their reliability and dedication.
We have also had a positive experience when dealing with staff in Melbourne, Heleena and Samantha as well as other staff members always respond promptly to any shift changes or special requests we may have.”
– Janine, mother of a customer from Brisbane, QLD.