Craig’s Story

By Craig, son of an aged care customer

“I was very lucky to learn of HCA Home’s operation in Perth. I live in Victoria and my mother in Perth needed urgent assistance. Wendy and Marc met with me promptly and got to work understanding the complexity of issues involved while they devised a plan. They were able to get the correct support services in place very quickly and have kept in touch with me on a frequent ongoing basis to advise me of progress and make adjustments to plan where necessary. This has been quite a stressful time so I was grateful to be dealing with experienced and friendly professionals. They are compassionate, patient people with an eye for detail. It was quite a relief to engage a provider who demonstrated a high level of sensitivity in a very sensitive situation.”

– Craig, son of customer from Riddell’s Creek, VIC.

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