Are you currently looking to switch NDIS service providers?

If you’re an NDIS participant, you remain in control of your plan and have a choice over who will act as your service provider and support coordinator. If you wish to change service providers you are always able to do so.

NDIS Provider

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Fill in the form below and one of our consultants will be in touch with you regarding your NDIS plan.

Choosing HCA Home as your provider

HCA Home is well positioned in the marketplace to be able to take on existing NDIS participants who are unhappy with their current provider. Our 47 years’ experience in the healthcare industry as well as our abundant resources enables us to ensure that each and every one of our NDIS participants are happy.

To switch providers, you must locate your service agreement. This is an important document as it helps to protect your rights, especially in circumstances such as changing service providers.


Free Consultation

Our NDIS consultants are here to help you make the switch. Give them a call on 1300 422 111 and get the services you deserve sooner.

changing ndis providers

To change your NDIS service provider, follow these 3 simple steps:

  • 1. Check the terms and conditions of your service agreement

    This agreement will give you information on any termination periods or cancellation fees that may apply when cancelling the services of your current provider.

  • 2. End the service agreement with your current service provider

    This should be done in writing – ideally as in an email - so that your current provider is aware of your request to formally end the agreement that you have with that service provider.

  • 3. Remove your service booking on the MyPlace portal.

    You will need to talk to your current provider and request this of them so that your new provider can create their own service booking for you.

Why choose HCA Home?

Find out more

Get in touch

Whatever questions you have, we're here to answer them.

Call 1300 422 111 Enquire online

If you’re a support worker, visit our job site’s page for opportunities.

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