Value and flexibility

HCA Home provides in-home support services through Commonwealth aged care funding and for self-funded individuals throughout Australia. It’s our primary aim to make it easy for you to understand your options and provide flexibility and reliability. We’re always happy to talk and share what we know about aged care.

My Aged Care

My Aged Care is an Australian Government website and phone line to help you find out what aged care services may be available to help you. Visit https://www.myagedcare.gov.au or call 1800 200 422 to learn more.

Get in touch to get your personalised budget, 100% obligation free.

Aged care provider comparison table

Finding the right provider may not be easy and that’s why we’ve created a table to help you compare HCA Home’s fees and services with other home care providers.

Features HCA Home Other home care providers*
Management fees
Lower – flat fee 25%
Higher – up to 40% of package
Standard hourly rate^
Monday – Friday
From $45.00
From $51.50
Set up fee
Varies – up to $299
Exit fee
Varies – up to $4,000
FREE meet & greet with your support worker
Not advertised
Care plan quarterly reviews & yearly re-assessments
Varies – up to $65 per hour
Unlimited access to your dedicated care manager
Varies – up to $65 per hour
24/7 Call centre
National home care provider
Very limited

*Based on publicly available information.

^Not applicable to Nurse & Specialist care.

Commonwealth aged care funding

If you’re eligible for government funding, there are four levels of assistance available to you:

Level 1: Basic care needs Level 2: Low-level care needs Level 3: Intermediate care needs Level 4: High-level care needs
 Typically 1 visit a week  Typically 3 – 5 visits a week  Typically 5 – 8 visits a week  Typically daily visits

If you choose to access Commonwealth aged care funding (called a subsidy) you pay a contribution (known as a fee) towards your home care package and the government provides the rest. Everyone must pay the basic care fee and some people may have to pay an income tested care fee as well. The subsidy and fee become the total budget you’ll have to spend on your care. You’ll be able to use your budget to get help with personal care, home assistance, social activities, shopping, making meals, respite care and health needs. Your budget doesn’t cover food, rent, medicines or travel costs. Any aged care provider you choose will charge a fee costed to the budget for managing the care and services you need. HCA Home just charges one simple management fee. Your case manager will be a qualified nurse who understands your health needs and how best to make your everyday life easier.

Private, self-funded services

In addition to Commonwealth aged care funding, you can also choose to just pay for what you need, when you need it.

Support Worker $45.00 $50.00 $52.00 $54.00 $72.00 $98.00
Nurse* $80.00 $89.60 $92.80 $112.00 $128.00 $156.00

*minimum 2 hours. You may be eligible for fee reductions so just ask us. Conditions may apply.

Get in touch

Whatever questions you have, we're here to answer them.

Call 1300 422 111 Enquire online

If you’re a support worker, visit our job site’s page for opportunities.

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