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Value and flexibility

HCA Home provides in-home support services through Commonwealth aged care funding and for self-funded individuals throughout Australia. It’s our primary aim to make it easy for you to understand your options and provide flexibility and reliability. We’re always happy to talk and share what we know about aged care.

My Aged Care

My Aged Care is an Australian Government website and phone line to help you find out what aged care services may be available to help you. Visit https://www.myagedcare.gov.au or call 1800 200 422 to learn more.

Get in touch to get your personalised budget, 100% obligation free.

Get in touch for free Home Care advice, 100% obligation free

Fill in the form below and one of our consultants will be in touch with you regarding your home care package.

Aged care provider comparison table

Finding the right provider may not be easy and that’s why we’ve created a table to help you compare HCA Home’s fees and services with other home care providers.

Features HCA Home Other home care providers*
Management fees
Lower – flat fee 25%
Higher – up to 40% of package
Standard hourly rate^
Monday – Friday
From $45.00
From $51.50
Set up fee
None
Varies – up to $299
Exit fee
None
Varies – up to $4,000
FREE meet & greet with your support worker
Yes
Not advertised
Care plan quarterly reviews & yearly re-assessments
Free
Varies – up to $65 per hour
Unlimited access to your dedicated care manager
Free
Varies – up to $65 per hour
24/7 Call centre
Yes
Few
National home care provider
Yes
Very limited

*Based on publicly available information.

^Not applicable to Nurse & Specialist care.

Commonwealth aged care funding

If you’re eligible for government funding, there are four levels of assistance available to you:

Level 1: Basic care needs Level 2: Low-level care needs Level 3: Intermediate care needs Level 4: High-level care needs
 Typically 1 visit a week  Typically 3 – 5 visits a week  Typically 5 – 8 visits a week  Typically daily visits

When you receive Commonwealth aged home care funding (which is called a subsidy), you can be asked to pay a contribution to the services and care you receive at home. The contribution is categorised into two fees: basic daily fee and income tested fee. The basic daily fee applies to everyone whereas the income tested care fee applies only to people who earn more than the amount of the full pension. At HCA Home, we understand that contributing to you care needs may be difficult and we will not exclude anyone on their ability to pay.

The subsidy and fees become the total of the personalised budget, which shows what you will have to spend on your care in the home.  Your can personalise your budget to receive help with personal care, home assistance, social activities, shopping, making meals, respite care and any health related needs. Excluded from you budget is payment for rent, medicines, food and travel costs.

Any aged care provider you choose, will charge a fee to your budget for managing care and services on your behalf. HCA Home have one simple management fee that is all inclusive.  Your coordinator will be a qualified aged care case manager, who understands your health needs and is there to support you to make your everyday life easier.

Private, self-funded services

In addition to Commonwealth aged care funding, you can also choose to just pay for what you need, when you need it.

Award AM PM ND SAT SUN PH
Support Worker $45.00 $50.00 $52.00 $54.00 $72.00 $98.00
Nurse* $80.00 $89.60 $92.80 $112.00 $128.00 $156.00

*minimum 2 hours. You may be eligible for fee reductions so just ask us. Conditions may apply.

Get in touch

Whatever questions you have, we're here to answer them.

Call 1300 422 111 Enquire online

If you’re a support worker, visit our job site’s page for opportunities.

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