All services delivered as a Home Care Package are available as a privately funded service. Just call us to discuss your options.
CDC is an approach used by HCA Home to deliver care that gives you choice and flexibility. You choose the type of assistance you want, control the decisions relating to your life and get relevant help and information.
A Home Care Package is funding allocated to you by the Commonwealth Government. The funding is used to help you remain living in your home.
To be eligible for home care funding you must register with the Government’s ‘My Aged Care’ as the first step.
Visit www.myagedcare.gov.au or call 1800 200 422.
You can spend your funding in three areas:
The Home Care funding cannot be used as a general source of income such as buying food, paying for medicines, rent or utilities.
You will be asked to pay a daily contribution (known as a fee) towards your Home Care Package. Everyone must pay the basic daily fee and some people may have to pay the income tested care fee as well. The amount you pay will boost what you can spend on care and support for yourself.
In some circumstances you may be asked to contribute more to your care. Centrelink determine your income tested fee based on your income assessment.
Contact the Department of Health on 1800 227 475 and ask for an Aged Care Fees Income Assessment – SA456 form or download a copy from
You can apply for financial hardship through the Department of Health – Financial Hardship Assistance form – SA462 or download a copy from https://www.humanservices.gov.au/individuals/forms/sa462
We’ll work with you to change your support plan or, if you need a higher level of care, assist you to have a assessment with the Commonwealth Government’s My Aged Care.
HCA Home have services in most Australian states – your services can move with you.
Yes. You can pay privately for any services, to top up your allocated Government funding.
Yes. People receiving help from Veteran’s Home Care can also be assessed for a Home Care Package. You can receive both.
Contact us by whatever means makes you feel most comfortable. Call 1300 422 111 or email email@example.com. We value your opinion and that’s why we have a dedicated team to respond to any concerns or issues you may have within 48 hours. We respect your privacy and assure your confidentiality.